The insurance companies have different attitudes with regarding to this project and although it is strange that even inside the own company this attitude is shared, we could classify them as the following:
– There is a scarce number of companies that see in this product the opportunity to increase their participation in this market. They are usually companies with a great economic potential but a relative low market quota.
They think that this product is applicable to most of the market, because of two very important characteristics. Its capacity to segment the market and to influence in the risk of its clients. Both characteristics will generate a big distorsion and crisis in the market.
This attitude implies a great financial and management effort, so it is only probable in countries where there are patents that can protect this activities. So we refer to U.S.A, England, France, Germany, Italy, Spain and perharps in Canada.
These companies are usually open to strategic alliances to share the development investments, using some synergies. But without losing the control of the project because they know that it will be very difficult to defend in the future the market quota that they have won with lot of effort, if they have to strategically depend on other companies.
– Most of the companies of insurance see in this application a new possibility to segment the market, only interesting in concrete niches, as young drivers, vehicles of low use, etc. This can represent approximately a potential market of 10% of the users. Something more if it is possible to add to this product some additional features, such as roadside assistance, anti-theft, fleets management, information, mantenance, etc.
These companies usually try to access to this market through agreements of collaboration with other companies that are already offering it or technology companies that already have it developed. They don’t usually understand the reasons why the technical solutions they are looking for are so expensive, complex and powerful because for what they need it wouldn´t be neccesary to use so many resources. However those that have deeply explored the topic have realized that the product has to be reinforced with the offer of other services that will increase its value for the client and that it should not require of the client’s action.
Some companies, usually lively by small technology companies, have proven the project more or less seriously and they have been surprised about the enormous complexity of the same.
Some are considering to use the services of a technological company that offeres a completely developed product. However they trip with two inconveniences, the first one is that they know that their competitors will inmediately take advantage of their commercial efforts to introduce the product, and the second is that in fact there are several companies that show off of having the product, but any has it in the market yet.. The technology companies are seen by the insurance companies like kamikazes.
– The companies that achieve benefits and have good penetration in the market, see the danger that their product suffers a decline phase. Their strategies are based on carrying out a technological surveillance, which allows them to adapt quickly to the market if it is necessary or to develop alternative products.
The thing is still more complicated because in some countries there is political govermental to develop the project “Pay as you drive” that is due to the economic interests that moves around the “Road charge” project.
Some of them, especially in U.S.A and England, have been surprised by the strategies of protection of the intellectual property of their competitors, in such a way that their reaction possibilities are very restricted. In some of these cases they have appealed to propose non aggression pacts.
– The companies that don’t achieve neither benefits neither a good penetration in the market, are horrified as the market gets complicated more and more. They carry out technological surveillance with the objective of leaving the market if they see clear symptoms that projects “Pay as you drive” will implant in the market.